Especially in the days of Steam refunds, we've only temporarily got their money they can easily take it back. "There's a general misconception, I think, that when there's a bug players think the developer doesn't care because we've got their money. "It can be a very emotional thing," agrees Cliff Harris of Positech Games, veteran of Lionhead and Elixir Studios, and sole developer of the Democracy series, Gratuitous Space Battles and currently car factory sim Production Line. "That's amazing, and it's also incredibly stressful. "It's a mixed blessing, isn't it, the fact that you can release your game and people can tell you that it's broken and you can talk to them about it and then fix it," says Ricky Haggett, developer of Hohokum, Frobisher Says, and most recently of delightful space Rogue-like Loot Rascals. In the era of internet-delivered patches, Early Access and the rise of indie development, players are caught in the swirl of the development process as they pore over changelogs and offer feedback. That's despite the relationship between players and developers growing closer than ever over the past 10 or so years. But players don't really know so much about the developer experience. They raise amusement, irritation and sometimes spluttering anger, and they should all be fixed. The player side of the experience of bugs is straightforward. But however they manifest themselves, bugs sit right between a game's maker and its player, a sudden manifestation of mistakes that have been made, a crack in the simulation, a bump right back down to Earth. There are annoying ones and actually-damaging ones.
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