Please keep sharing what you know about contacting Xbox with GetHuman and keep sharing with others so we can together make customer service less frustrating. Connect to Xbox-enabled devices You’ll need an account to play games and access other experiences on your Xbox console, Windows PC, and Xbox mobile apps. It's hard to tell if companies like Xbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. ![]() When you chat with Xbox agents, they are most likely chatting with you from their call center located in Texas. The department that mans the chat windows at are used to handling Report an Issue, Refunds, Recover Account, Cancel Account, Streaming or Download Trouble and other customer service issues. ![]() Learn more about all the accessibility options the Xbox offers at our accessibility page. When in a party, you can also access this settings page under Options > Configure Ease of Access settings. But sometimes chatting is inconvenient or not preferred, in which case Xbox usually prefer to call their phone number, which we provide a link to above. Both speech-to-text and text-to-speech functionality can be enabled in Settings under Ease of Access > Game and chat transcription. Hear friends and foes in crystal-clear digital audio. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. Keep your in-game communications crisp with the Xbox One Chat Headset. This is the best way to live chat with Xbox because 331,566 customers have used it over the last 18 months to reach customer service and told us about it. We can usually help ensure a better outcome. To get even more direct help: Post in the community forums. To find specific help articles, browse Xbox help online or browse in the Tips app. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Xbox about. Get help with Xbox on Windows 10 Windows 10 Xbox App To get answers from Bing, type your question in the search box on the taskbar. ![]() Live chat with Xbox by following these instructions. Best phone number 80 Chatting with Xbox Customer Service
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